Privacy Policy

Last Updated: June 2026

Ashford Hatters & Co. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely through our payment providers)

• Order history

• Device and browsing information

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Communicate about your purchases

• Improve our website and services

• Prevent fraud and maintain security

• Send promotional emails (only if you have opted in)

Payment Information

We do not store your full payment card details. Payments are securely processed by trusted third-party payment providers.

Cookies

Our website uses cookies to improve your browsing experience, remember preferences, analyse website traffic, and support marketing activities.

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to:

• Process payments

• Deliver orders

• Provide website hosting and analytics services

• Comply with legal obligations

Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal information

• Withdraw consent for marketing communications

Marketing Emails

If you subscribe to our marketing emails, you may unsubscribe at any time using the unsubscribe link included in our emails.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: AshfordHattersCo@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.